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Published The chatbot will see you now - The Chatbot Will See You Now: How AI is Revolutionizing Healthcare



Results from a study of the use of a chatbot in the consent process show that it encourages inclusiv ...
Published A faster, better way to prevent an AI chatbot from giving toxic responses



A new technique can more effectively perform a safety check on an AI chatbot. Researchers enabled th ...
Published Verbal nonsense reveals limitations of AI chatbots


The era of artificial-intelligence chatbots that seem to understand and use language the way we huma ...
Published Chatbots tell people what they want to hear



Chatbots share limited information, reinforce ideologies, and, as a result, can lead to more polariz ...
Published Chatbot Iris offers students individual support



Researchers have developed the chatbot Iris, which offers informatics students personalized assistan ...
Published AI chatbot shows potential as diagnostic partner



Physician-investigatorsĀ compared a chatbot's probabilistic reasoning to that of human clinicians. Th ...
Published Cheerful chatbots don't necessarily improve customer service - Cheerful Chatbots Don't Necessarily Improve Customer Service


Humans displaying positive emotions in customer service interactions have long been known to improve...
Published English language pushes everyone -- even AI chatbots -- to improve by adding - English Language Pushes Everyone -- Even AI Chatbots -- to Improve by Adding



A linguistic bias in the English language that leads us to 'improve' things by adding to them, rathe...
Published Coming out to a chatbot?



Today, there are dozens of large language model (LLM) chatbots aimed at mental health care -- addres ...
Published When consumers would prefer a chatbot over a person



Actually, sometimes consumers don't want to talk to a real person when they're shopping online, a ne...
Published AI Chatbots have shown they have an 'empathy gap' that children are likely to miss



Artificial intelligence (AI) chatbots have frequently shown signs of an 'empathy gap' that puts youn ...
Published Are AI-chatbots suitable for hospitals?



Large language models may pass medical exams with flying colors but using them for diagnoses would c...
Published New open-source platform allows users to evaluate performance of AI-powered chatbots



Researchers have developed a platform for the interactive evaluation of AI-powered chatbots such as ...
Published 'Digital afterlife': Call for safeguards to prevent unwanted 'hauntings' by AI chatbots of dead loved ones



Researchers lay out the need for design safety protocols that prevent the emerging 'digital afterlif...
Published Chats with AI shift attitudes on climate change, Black Lives Matter



People who were more skeptical of human-caused climate change or the Black Lives Matter movement who...
Published Out with the life coach, in with the chatbot


As we start to edge out of winter, improving our diet and boosting our exercise start to appear on o...
Published Brainstorming with a bot



Electronic nanomaterials experts have imagined how recent advances in artificial intelligence (AI) a...
Published How to use AI for discovery -- without leading science astray



In the same way that chatbots sometimes 'hallucinate,' or make things up, machine learning models de ...
Published Hey Dave, I've got an idea for you: What's the potential of AI-led workshopping?



Sure, ChatGPT can write a poem about your pet in the style of T.S Eliot, but generative artificial i...
Published ChatGPT often won't defend its answers -- even when it is right



ChatGPT may do an impressive job at correctly answering complex questions, but a new study suggests...